Caravan Insurance Repairs Melbourne
Approved insurance repairer for six major insurers.
Authorised Warranty Agent in Melbourne
Caravan Warranty Repairs Melbourne: Authorised Agent for Major Brands
Authorised warranty agent for Windsor, Apollo, Winnebago, Talvor, Thetford and Coromal. Factory-approved warranty repairs for Melbourne caravan, RV and motorhome owners, completed at our Campbellfield workshop with full manufacturer paperwork at hand-back.
★★★★★ Google Rated6 Brand AuthorisationsDirect Manufacturer LiaisonGenuine Parts OnlyCampbellfield, VIC
Factory-approved repairsGenuine OEM partsDirect manufacturer billingLicensed electrical & gasWarranty paperwork at hand-back
Caravan Warranty Repairs for Melbourne Owners
Focus RV Group is an authorised warranty agent for several of the major caravan and motorhome brands sold in Australia. We carry direct authorisation for Windsor, Apollo, Winnebago, Talvor, Thetford and Coromal, and our Campbellfield workshop is the warranty service point for many Melbourne owners of these brands. Repairs done here are factory-recognised, billed directly to the manufacturer where the warranty applies, and carried out using genuine OEM parts only.
For Melbourne owners, going to a local authorised agent saves time. You don't have to drive your caravan back to the dealer it was purchased from, especially relevant if the dealer is interstate or in regional Victoria. Our Campbellfield workshop sits just off the Hume Freeway, so most Melbourne customers can drop off and collect within the same week. Manufacturer claim lodgement, parts ordering, repair work and final paperwork are all handled in-house.
This page covers the Melbourne-specific side of our warranty repair service. For the full breakdown of brands, what's covered under typical warranty terms, the warranty claim process and the role of an authorised agent, see our main warranty repairs page. Read the full guide
Caravan and RV Brands We're Authorised For
The brands listed below are the manufacturers we hold direct warranty authorisation for. If your caravan is from a different brand, call us anyway: we work with most manufacturers and can usually arrange repair under their authorised-agent network even if we don't carry direct authorisation.
Windsor
Authorised warranty agent for Windsor caravans across Melbourne and Victoria. Windsor is one of the most common caravan brands on Melbourne roads, particularly in the touring and family market. We handle warranty work on body, fit-out, electrical, plumbing and appliance components.
Apollo
Authorised warranty agent for Apollo motorhomes and rental fleet vehicles. Apollo's rental fleet customers depend on tight repair turnarounds, and we coordinate warranty work to fit around fleet rebooking schedules.
Winnebago
Authorised warranty agent for Winnebago Australia caravans and motorhomes. Winnebago owners across Melbourne use us as their preferred warranty service point because of our manufacturer authorisation and local availability.
Talvor
Authorised warranty agent for Talvor motorhomes. Talvor warranty work covers body, fit-out, electrical and water systems, with parts ordered direct from the manufacturer.
Thetford
Authorised service agent for Thetford fridges, toilets, cooking appliances and 12V components. Thetford fault diagnosis is a specialist job and we hold the manufacturer training and parts access to handle it properly.
Coromal
Authorised warranty agent for Coromal caravan and RV products. We handle Coromal warranty claims through the same direct-manufacturer process as our other authorised brands.
Melbourne Areas We Cover for Warranty Repairs
Our Campbellfield workshop covers warranty work for Melbourne customers from across the city. The workshop is just off the Hume Freeway with easy access via the M80 ring road and the Tullamarine Freeway.
Northern Suburbs
Campbellfield, Broadmeadows, Craigieburn, Epping, Mill Park, Thomastown, Roxburgh Park and Coolaroo. Most northern customers reach us in 5 to 20 minutes for warranty drop-off.
Inner Melbourne & CBD
Brunswick, Coburg, Preston, Northcote, Fitzroy, Carlton and the Melbourne CBD. The Hume Freeway gives you a 25 to 35-minute run to the workshop outside peak.
Eastern & Western Suburbs
Box Hill, Doncaster, Footscray, Sunshine, Werribee. Eastern and western customers reach us via the M80 ring road in 35 to 50 minutes.
Bayside & Southern
St Kilda, Brighton, Bentleigh, Mentone and Frankston. Southern customers travel via the Tullamarine Freeway or Eastlink, generally 45 to 60 minutes.
How a Warranty Claim Works in Melbourne
1. Bring Your Paperwork
Bring proof of purchase, the build plate or VIN, and a written description of the fault. Photos and short videos of intermittent faults help. The more detail you bring on day one, the faster the manufacturer claim is approved.
2. Inspection & Manufacturer Approval
We inspect, document the fault, capture photos and lodge the warranty claim directly with the manufacturer. Approvals usually come back within 5 to 10 working days. Some claims are pre-approved on the day for known fault types.
3. Repair on Approval
Once approval is received, we order genuine parts and book the repair. Repair time depends on parts lead time and fault complexity. Most warranty repairs are completed within 2 to 4 weeks of approval.
4. Hand-Back with Warranty Paperwork
Final test, written workmanship guarantee, manufacturer warranty record and a signed-off claim summary. The paperwork goes with you for any future warranty or insurance reference.
12+ Brands
Warranty Approved For
Direct
Manufacturer Liaison
Genuine
OEM Parts Only
10+ Years
Warranty Repair Experience
What Melbourne Warranty Customers Say
Visiting the Campbellfield Workshop
Our workshop is at 1801 Sydney Road, Campbellfield VIC 3061. There's parking on site and a customer area for warranty drop-off and collection. For Campbellfield-specific warranty information including immediate suburbs and same-week inspection slots, see our Campbellfield page.
Other Caravan Services in Melbourne
Caravan Repairs Melbourne
Out-of-warranty and general repair work.
Caravan Service Melbourne
Annual servicing and pre-trip inspections.
Caravan Accessories Melbourne
Accessory supply and installation.
Melbourne Caravan Warranty FAQs
Caravan Under Warranty? Book a Melbourne Inspection
Bring the caravan, your purchase paperwork and your build plate details. We'll inspect, lodge the warranty claim with the manufacturer and book the repair on approval. Most Melbourne customers are in and out within the same drop-off window.